Overview
Alris AI unifies customer conversations across calls, email, SMS, and CRM in one shared context layer.
Key features
- ▸24/7 AI voice agent
- ▸Email automation engine
- ▸Two-way SMS system
- ▸Real-time CRM sync
- ▸Shared conversation context across channels
What made it hard
The difficult part was preserving context across asynchronous channels while integrating with existing tools and supporting multiple industries.