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    Jasmin.
    Legal

    Terms & Conditions

    Last updated: June 1, 2026  ·  Effective: June 1, 2026

    1. Agreement to Terms

    By engaging the services of Jasmin Shukla (“Developer”, “I”, “me”), whether through a direct inquiry, signed proposal, or payment, you (“Client”) agree to be bound by these Terms and Conditions. Each project is governed by a separate proposal or statement of work (SOW) that details specific deliverables, timelines, and payment terms. If you do not agree to these Terms, do not proceed with any engagement.

    2. Services

    I provide custom software development and consulting services including, but not limited to:

    • AI automation consulting, AI agent development, and workflow automation
    • Laravel / PHP backend development
    • React & Next.js frontend development
    • SaaS platform architecture and development
    • Custom CRM and ERP development
    • MVP design and build
    • AI / OpenAI / Claude API integrations
    • AWS cloud infrastructure setup and management
    • REST API design and development
    • Fractional CTO and technology advisory services
    • Code audits and legacy system refactoring

    The exact scope, deliverables, timeline, and cost are agreed in a written proposal or SOW before work begins.

    3. Client Responsibilities

    As the Client, you agree to:

    • Provide accurate, complete, and timely information necessary for project completion.
    • Respond promptly to requests for feedback, approvals, and content — delays on your end will affect delivery timelines.
    • Provide access to necessary accounts, servers, credentials, and third-party services in a timely manner.
    • Ensure you hold the legal right to use any content, images, data, or materials you provide for the project.
    • Make payments as specified in the project proposal.
    • Comply with all applicable laws and regulations in your use of the delivered work.

    4. Payment Terms

    4.1 Payment Structure

    The default payment structure is split into two equal parts. The exact schedule is confirmed in the proposal for each client and may vary:

    • 50% upfront — required before any work begins. Covers planning, architecture, and reserved development capacity.
    • 50% before deployment — due in full before the final build is deployed to production or credentials/source code are handed over.

    For longer or phased projects, a milestone-based schedule may be agreed in writing. For ongoing retainer or hourly engagements, invoices are issued monthly and are due within 7 days of the invoice date.

    4.2 Payment Methods

    Payments are collected securely through Stripe, a PCI-DSS-compliant payment processor. By making a payment you agree to Stripe's Terms of Service and Privacy Policy.

    • Accepted: Visa, Mastercard, American Express, and other major credit/debit cards.
    • Bank transfers (wire / ACH / SEPA / Wise) are available for invoices above $2,000 USD.
    • Invoices are denominated in USD, GBP, EUR, AUD, or AED as agreed.
    • Card data is never stored on my servers — all card processing is handled entirely by Stripe.

    4.3 Late Payments

    Invoices unpaid after 14 days will incur a 2% monthly late fee on the outstanding balance. I reserve the right to pause or suspend all work until outstanding invoices are settled.

    4.4 Refunds

    The upfront payment is non-refundable once work has commenced, as it covers planning, architecture, and reserved development capacity. If you cancel before development begins, a full refund of the upfront payment may be requested within 48 hours of payment. If you cancel mid-project, a pro-rated refund of any unearned portion may be issued at my discretion after deducting hours already worked. Deposits are non-refundable unless otherwise specified in writing.

    5. Revisions & Change Requests

    Minor revisions within the agreed scope are included at no extra cost. Significant changes, additions, or modifications to the original scope will be treated as change requests and are subject to:

    • A written change request approved by both parties before implementation.
    • Additional charges based on the extra time and resources required.
    • Adjustments to the project timeline as needed.

    I will not implement scope changes without written approval. Verbal agreements do not constitute a change request.

    6. Project Timeline & Delays

    Estimated timelines are provided in the proposal and are contingent on:

    • Timely provision of content, credentials, design assets, and feedback by the Client.
    • Scope remaining within what was agreed — out-of-scope changes will be quoted separately.
    • Availability of third-party services and external dependencies.

    I am not liable for delays caused by late client responses, unclear requirements, scope changes, or third-party service outages. I will communicate any delays promptly and work to minimise their impact.

    7. Server, Hosting & Domain Costs

    My development fee covers only the cost of building the software. The following infrastructure costs are the sole responsibility of the Client and are not included in any quoted price unless explicitly stated in writing:

    • Web hosting and cloud server costs (e.g., AWS EC2, DigitalOcean, Hetzner, Render)
    • Domain name registration and renewal
    • SSL certificates (where not provided free by the hosting platform)
    • CDN, storage, and bandwidth charges (e.g., AWS S3, CloudFront)
    • Database hosting and managed database fees
    • Email service costs (e.g., Mailgun, SendGrid, Postmark)

    The Client is responsible for setting up and maintaining their own accounts with hosting and domain providers. I can assist with configuration and deployment as part of the agreed scope, but ownership and ongoing billing must remain with the Client.

    8. Third-Party Services

    Projects may involve third-party services, APIs, or software licences. Unless explicitly included in the project quote, the cost of the following is borne entirely by the Client:

    • SaaS subscriptions required by the project (e.g., Stripe, Twilio, Pusher, Algolia)
    • AI/LLM API usage costs (e.g., OpenAI, Anthropic Claude, Google Gemini)
    • Payment gateway fees charged by Stripe or other processors
    • Third-party plugin, theme, or library licences
    • Any specialised development tools or software licences required for the project

    I will notify the Client before integrating any paid third-party service. I am not responsible for third-party service availability, performance, pricing changes, compliance with their terms of service, or issues arising from their modification or discontinuation.

    9. Intellectual Property & Ownership

    Upon receipt of full payment, the Client receives full ownership of all custom code and deliverables produced specifically for the project, except:

    • Open-source libraries, third-party packages, and frameworks (governed by their respective licences).
    • Pre-existing tools or boilerplate I developed prior to this engagement, which I retain a licence to reuse in other projects.

    Until full payment is received, all deliverables remain the intellectual property of Jasmin Shukla.

    I reserve the right to showcase completed projects in my portfolio and use general knowledge, skills, and techniques gained during the engagement in future work, unless a specific non-disclosure agreement is in place.

    10. Confidentiality

    I treat all client business information, credentials, and project details as strictly confidential. I will not disclose them to any third party without your written consent, except where required by law. Clients are similarly expected to keep any proprietary tools, processes, or code I share during the engagement confidential.

    11. Warranty & Post-Launch Support

    I provide a warranty period of 30 days after the project is delivered and accepted by the Client. During this period, I will fix bugs and errors that are directly caused by my work at no additional charge.

    Warranty covers:

    • Bugs and errors introduced during development.
    • Corrections for non-compliance with the agreed specification.

    Warranty does not cover:

    • Issues caused by modifications made by the Client or a third party after delivery.
    • Problems arising from third-party services, plugins, or hosting environments.
    • New features or functionality requested after project completion.
    • Ongoing maintenance, updates, or performance monitoring (available as a separate retainer service).

    I warrant that the work will be performed professionally and in accordance with the agreed specification. I do not warrant that deliverables will be entirely error-free in every possible environment or configuration.

    12. Limitation of Liability

    To the maximum extent permitted by applicable law:

    • My total liability for any claim arising from these Terms or the services provided shall not exceed the total fees paid by the Client for the specific project in question.
    • I am not liable for indirect, incidental, special, or consequential damages, including but not limited to lost profits, business interruption, or loss of data.
    • I am not responsible for third-party services, hosting providers, or external dependencies.
    • I am not liable for data loss — Clients are responsible for maintaining their own backups.

    13. Indemnification

    The Client agrees to indemnify, defend, and hold harmless Jasmin Shukla from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

    • The Client's use of the delivered work in violation of applicable laws or regulations.
    • Content, data, or materials provided by the Client that infringe on third-party intellectual property or other rights.
    • The Client's breach of these Terms or any project agreement.
    • Any misrepresentation made by the Client in connection with the engagement.

    14. Termination

    Either party may terminate the engagement with 14 days' written notice. Upon termination:

    • The Client pays for all work completed up to the termination date.
    • I will deliver all completed work and source files upon receipt of full payment for work done.
    • The upfront payment is non-refundable once work has commenced.
    • I am not obligated to continue or complete work after the termination date.

    15. Dispute Resolution

    In the event of a dispute, both parties agree to the following resolution process:

    • Step 1 — Good-faith negotiation: Both parties will first attempt to resolve the dispute informally within 14 days of written notice.
    • Step 2 — Mediation: If negotiation fails, both parties agree to pursue mediation through a mutually agreed mediator before initiating any legal proceedings.
    • Step 3 — Legal action: Only if mediation fails may either party pursue legal remedies under the governing law below.

    16. Governing Law

    These Terms are governed by the laws of India. Any disputes that proceed to legal action shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.

    17. Severability

    If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

    18. Changes to These Terms

    I may update these Terms from time to time. Material changes will be communicated to existing clients. The updated version will be posted on this page with a revised “Last updated” date. Continued engagement after the update constitutes acceptance of the modified Terms.

    19. Contact

    For questions about these Terms, please contact me at hire@jasminshukla.com.